Introduction
Construction
management has encountered a number of schools of thought. Succeeding schools
of thought about management modify and extend existing ones but not supersede
them as they still
continue to exercise sway over ways in which organizations operate.
Construction management is a discipline
comprising systematic approaches to control time, cost and quality of a
construction project based on recorded research and experience.
Though construction management must have
been applied in the construction of Egypt pyramids centuries ago, but the
discipline of management is relatively new, and origins of modern management
can be traced to the beginning of last century. At present, there is no such
thing as a comprehensive construction management theory but rather theories
about the management.
By tracing the development of management as
a discipline, four major schools of thought can be recognized; Classical
approach (1900), Human relations approach (1925), Systems approach (1950)
and contingency approach (1975).
1- Classical Approach to Management:
1.1 - Scientific management
Introduced by
Fredrick Winslow Taylor (1856-1917)
By scientific management Taylor meant the
systematic observation and measurement of work which was intended to replace
the traditional approaches to work based on rule-of-thumb, intuition,
precedent, guesswork and personal opinion. Taylor's objective was to improve
efficiency and his quest was to identify the "best way" of doing
any job. Taylor argues that having established the best way of doing the job
then management should select a 'first-class' man who has physical and
intellectual qualities to achieve the required output and then
systematically train him to use only the 'best way'. Taylor sought to
separate the role of managing the work; i.e., planning and organizing, from
the actual execution of the work
1.2 - Administrative management
Introduced by Henri Fayol (1841-1925)
Fayol's definition of management was in
terms of five functions:
- To forecast and plan: "Examining the future and drawing up the plan of action"
- To organize: "building the structure, material, and human of the undertaking"
- To command: "marinating activity among personnel"
- To coordinate: "binding together, unifying and harmonizing all activity and effort"
- To control: "seeing that everything occurs in conformity with established rule and expressed command"
Fayol introduced fourteen general principles of administrative management. The fourteen principles are:
- Division of work: Specialization leads
to greater productivity
- Authority: the right of management to
issue commands and take responsibility for their actions.
- Discipline: employees should obey orders
provided that management exercise good leadership.
- Unity of command: an employee should
only have one boss.
- Unity of direction: people who work in
the same kind of task must have common objectives.
- Subordination of individual interest to
general interest: achieving the objectives of the firm must take
precedence.
- Remuneration: the importance of pay as
motivator is recognized.
- Centralization and decentralization: the
degree of each must be appropriate to the organization and the quality
of its personnel.
- Scalar chain: the creation of a
hierarchy of command with the vertical flow of directions and responses
is emphasized although properly controlled lateral communication is not
ruled out.
- Order: both material order and social
order are essential for efficiency.
- Equity: in running an organization a
combination of kindliness and justice should be used in treating
employees.
- Stability of tenure: Fayol believed that
successful businesses tend to have more stable management personnel.
- Initiative: all personnel in an
organization should be encouraged to use their initiative.
- Esprit de corps: management should seek
to maintain the morale of its employees and foster a team spirit.
1.3 - Bureaucratic Model
Introduced by
Max Weber (1864-1920)
Weber was concerned with the way in which
authority was exercised within organizations. Authority, where orders are
voluntarily obeyed by those receiving them, was distinguished from power,
which is the ability to force people to obey. Weber describes three types of
organizations based on the way in which authority is legitimized.
Charismatic form of organization in which authority is based on the personal
qualities of the leader, traditional organizations in which the bases of
authority are precedent and usage, and rational-legal in which authority
stems from holding a particular position in the organization.
2- Human Relations Approach
The founder of the Human relations approach
is widely recognized to be Elton Mayo, who undertook what became known as
Hawthorne investigations that took place at Western Electric Company in
Chicago.
Mayo concluded the following:
- Man is basically motivated by social
needs
- Satisfaction at work derives from social
relationships at work rather than from the work itself.
- The work group itself exerts more
influence on a worker than do incentives and controls used by
management.
- A manager will be effective only to the
extent that he can satisfy his subordinate social needs.
Though Mayo's research methods were heavily
criticized, the impact of the Hawthorne investigations on management
thinking was considerable particularly the realization of the "Human
factor" and the "Informal group"
3- Systems Approach
The key concepts of the systems approach
evolved in response to a rapidly changing environment. It expanded on the
previous schools of thought in two ways:
- The focus of the systems Theory is the
whole organization comprising a set of interacting sub-systems
- The relationship between the
organization and its environment is a central concern of the systems
theory.
4- Contingency Approach
The most recent school of thought about
management. It combines the other three approaches and states management
actions cannot always relate either to general or unique circumstances but
depend on contingency factors and circumstances. In other words, the way in
which an organization organizes and manages its tasks is contingent on the
circumstances in which it operates.
References:
- Newcomb, R, Langford D and fellows, R Construction
Management, volume I
- Handy C, Understanding
Organizations.